Conflict and crisis communication : principles and practice / edited by Carol A. Ireland, Martin J. Fisher and Gregory M. Vecchi.

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  • Tytuł: Conflict and crisis communication : principles and practice / edited by Carol A. Ireland, Martin J. Fisher and Gregory M. Vecchi.
  • Miejsce i data wydania: London ; New York : copyright 2011.
  • Wydawca: Routledge,
  • ISBN: 9780415615129
  • Opis fizyczny: xix, [i], 215 stron ; 24 cm.
  • Hasła przedmiotowe/Temat:
    • Komunikacja kryzysowa
    • Negocjacje
    • Rozwiązywanie konfliktów
    • Podręcznik.
  • Spis treści: Conflict and crisis negotiation: the negotiated resolution model // Negotiation: principles underpinnings // Crisis situations: communications, goals and techniques // Application of mental illness and cognitive impairment to the critical incident: considerations and implications // Application of personality disorder to the critical incident: considerations and implications // Ethical considerations in a conflict and crisis situation // Expertise of the negotiator in conflict and crisis communication // When the management of the critical incident goes wrong: pitfalls and suggested approaches // Post-critical incident: considerations // Held against their will: behaviour, considerations and implications for the captive.
  • Opis: Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expression, and also critical incidents such as kidnapping and terrorist activities. By focusing on the empirical and strong theoretical underpinnings of critical incident management, and including clear demonstrations of the practical application of conflict and crisis communication by experts in the field, this book proves to be a practical, comprehensive and up-to-date resource. Discussion of relevant past incidents – such as the 1993 WACO siege in the United States – is used to enhance learning, whilst an examination of the application of critical incident management to individuals with mental disorder offers groundbreaking insight from clinicians working in this area. Conflict and Crisis Communication is an excellent source of reference for national and international law enforcement agencies, professionals working in forensic settings, and also postgraduate students with an interest in forensic psychology and forensic mental health. [za Wydawcą]
  • Księgozbiór czytelni: Zarządzanie kryzysowe
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  • 001 @ SGSPk20000058
  • 005 @ 20200113085356.0
  • 008 @ 200113s2011 xxk 001 0 eng d
  • 020 a 9780415615129
  • 040 a WA SGSP/PK c WA SGSP/PK d WA SGSP/PK
  • 245 
    0
    0
     a Conflict and crisis communication : b principles and practice / c edited by Carol A. Ireland, Martin J. Fisher and Gregory M. Vecchi.
  • 260 a London ; a New York : b Routledge, c copyright 2011.
  • 300 a xix, [i], 215 stron ; c 24 cm.
  • 336 2 rdacontent a Tekst b txt
  • 337 2 rdamedia a Bez urządzenia pośredniczącego b n
  • 338 2 rdacarrier a Wolumin b nc
  • 380 a Książki
  • 380 a Publikacje naukowe
  • 380 a Publikacje fachowe
  • 388 a 2001-
  • 504 a Indeks.
  • 504 a Bibliografia przy rozdziałach.
  • 505 
    0
    a Conflict and crisis negotiation: the negotiated resolution model // Negotiation: principles underpinnings // Crisis situations: communications, goals and techniques // Application of mental illness and cognitive impairment to the critical incident: considerations and implications // Application of personality disorder to the critical incident: considerations and implications // Ethical considerations in a conflict and crisis situation // Expertise of the negotiator in conflict and crisis communication // When the management of the critical incident goes wrong: pitfalls and suggested approaches // Post-critical incident: considerations // Held against their will: behaviour, considerations and implications for the captive.
  • 520 a Conflict and crisis communication is the management of a critical incident which has the potential for resolution through successful negotiations. This can include negotiating with individuals in crisis, such as those threatening self-harm or taking individuals hostage as part of emotional expression, and also critical incidents such as kidnapping and terrorist activities. By focusing on the empirical and strong theoretical underpinnings of critical incident management, and including clear demonstrations of the practical application of conflict and crisis communication by experts in the field, this book proves to be a practical, comprehensive and up-to-date resource. Discussion of relevant past incidents – such as the 1993 WACO siege in the United States – is used to enhance learning, whilst an examination of the application of critical incident management to individuals with mental disorder offers groundbreaking insight from clinicians working in this area. Conflict and Crisis Communication is an excellent source of reference for national and international law enforcement agencies, professionals working in forensic settings, and also postgraduate students with an interest in forensic psychology and forensic mental health. [za Wydawcą]
  • 650 
     
    8
     a Komunikacja kryzysowa
  • 650 
     
    8
     a Negocjacje
  • 650 a Rozwiązywanie konfliktów
  • 655 
     
    7
     a Podręcznik.
  • 658 a Psychologia
  • 658 a Media i komunikacja społeczna
  • 700 
    1
    a Ireland, Carol. e Redakcja
  • 700 
    1
    a Fisher, Martin. e Redakcja
  • 700 
    1
    a Veccvhi, Gregory. e Redakcja
  • 710 
    2
    a Routledge (London). e Wydawca
  • 901 a 107310
  • 920 a 978-0-415-61512-9
  • 953 a Zarządzanie kryzysowe
  • Sygnatura: I-21907/Czyt.
  • Lokalizacja egzemplarza: Czytelnia

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  • Opis: Załącznik nr 2 (PDF)
  • Licencja: Licencja Repozytorium
  • Dostępność: Publiczny
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  • Opis: Załącznik nr 1 (JPG)
  • Licencja: Licencja Repozytorium
  • Dostępność: Publiczny
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